Hands That Heals LLc

This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit our website, use our services, or interact with us. We are committed to protecting your privacy in accordance with applicable privacy laws and international privacy standards.

By using this website or our services, you consent to the collection and use of your information as described in this Privacy Notice.

Information We Collect

We may collect different types of information depending on how you interact with our website and services:

Personal Information

✓ Contact Details: Name, email address, phone number, mailing address
✓ Professional Information: Job title, company name, business details
✓ Application Information: Resume, employment history, educational background, references
✓ Service-Related Information: Appointment details, preferences, service requirements
✓ Communication Records: Messages, inquiries, feedback, and correspondence

Technical Information

✓ Device Information: IP address, browser type, operating system, device identifiers
✓ Website Usage: Pages visited, time spent, links clicked, search terms
✓ Location Data: General geographic location based on IP address
✓ Cookies and Tracking Data: Information from cookies and web beacons

Information You Provide

✓ Form submissions (contact forms, application forms, booking forms)
✓ Newsletter subscriptions and marketing preferences
✓ User-generated content (comments, reviews, testimonials)
✓ Uploaded documents and files

How We Use Your Information

Legal Basis for Processing

We process your personal information based on:

Your consent (for marketing, cookies, non-essential processing)

Contract performance (to provide services you requested)

Legal obligations (compliance with applicable laws)

Legitimate interests (business operations, website improvement)

Purposes of Processing

✓ Respond to inquiries and provide customer support
✓ Deliver services you have requested or purchased
✓ Process applications and registrations
✓ Schedule and manage appointments or bookings
✓ Send confirmations and service-related communications

✓ Improve our website and user experience
✓ Analyze website usage and performance
✓ Send marketing communications (with your consent)
✓ Comply with legal requirements
✓ Prevent fraud and ensure website security

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

Types of Cookies We Use

Cookie Type	Purpose
Essential Cookies	Required for website functionality
Performance Cookies	Help us understand how visitors use our website
Marketing Cookies	Used to deliver relevant advertising and track campaigns
Preference Cookies	Remember your choices and settings

Third-Party Tools

We may use third-party services including Google Analytics, Facebook Pixel, marketing platforms, customer support tools, and website optimization services.

Sharing Your Information

We do not sell or rent your personal information.

Service Providers and Partners

We may share information with trusted third parties who help us operate our business:

✓ Website hosting and technical service providers
✓ Payment processors (where applicable)
✓ Marketing and advertising service providers

✓ Customer support and communication tools
✓ Analytics and performance monitoring services
✓ Professional service providers (legal, accounting)

Legal Requirements

We may disclose information when required by law, to protect our rights, investigate illegal activities, or respond to emergency situations.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Secure data transmission (SSL/TLS encryption)

Access controls and authentication systems

Regular security assessments and updates

Staff training on data protection

Important: While we implement strong security measures, no internet transmission is completely secure. Please exercise caution when submitting personal information online.

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

General Rights

✓ Access, Correction, and Deletion
✓ Restriction of processing
✓ Data portability
✓ Objection to certain uses
✓ Withdraw consent

California Privacy Rights (CPRA)

✓ Right to Know
✓ Right to Delete
✓ Right to Correct
✓ Right to Opt-Out

To exercise your rights: Contact us using the communication method provided on the website where your data was collected.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or how your personal information is handled, please contact us:

Email

Info@handsthatheals.com

Phone

646-646-7202

Address

5875 N Lincoln Ave, Chicago, IL 60626